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When you’re asked, choose to Save the file. Download the launcher repair file here. Check below for some hardware tests that could help you figure out what’s going on.ĭo this if the streaming launcher starts, then fails while updating your game:ĭownload and run the Launcher Repair Utility to find and replace any files that may be causing problems: In most of these cases, this happens because of a problem with your system’s RAM or hard drive. This is an error message that only shows up in your launcher logs, and it means that the data that you downloaded became corrupted. Skip down to the next section and try the troubleshooting steps there. If the repair doesn’t work, there may be a problem with your hard drive or your system’s memory. The Repair button is clickable if you are logged into the launcher and it has detected an error. Check the Troubleshoot your network and Software conflicts sections below for some potential fixes.Ĭlick the Repair button on the Settings screen, then click Save. This could be due to a server outage, a problem with your internet connection, or a firewall, VPN or anti-virus program interfering with the connection. It will keep retrying until it connects, or until you close the launcher. This means the launcher can’t pull data down from our servers. Check the Software conflicts and Troubleshoot your network sections of this guide for help clearing this one up. This could mean that there’s a problem with your internet connection, or that software on your computer (like a firewall, a VPN, or an antivirus program) is stopping the launcher from connecting to our servers. If you see them in the list, select each one, then click End Task. Use task manager (Press CTRL-SHIFT-ESC or press the Windows key and X then choose Task Manager) to find swtor.exe or launcher.exe. Only a single instance of this application can run. You need to run the launcher as an administrator so it can update the game files on your hard drive. Run SW:TOR and the launcher as an administrator SWTOR on Steam uses a direct download launcher we call the Steam launcher. If you don’t, you’re using the direct download launcher. If you see ST there, you’re using the streaming launcher.
Open your launcher and look for the letters ST at the bottom left: There are different versions of the launcher, identifying yours will help you troubleshoot any problems you’re having. If you’re getting an error code in the launcher, use CTRL + F to search for the code on this page. If you’re having trouble launching or patching STAR WARS™: The Old Republic™, check here for a solution.